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The successful implementation of a CRM system depends on the consistency between the customer management strategy, organization structure and information systems which defines the electronic infrastructure.

SugarCRM is a powerful and innovative tool for the relationship management with clients, oriented to the knowledge and anticipation of their needs. Allows a global, integrated and individualized approach that aims to increase sales through the fulfilment of wishes and needs of current and prospect customers.

Main advantages of SugarCRM:

  • Reduces the company's costs
  • Increases sales and company profits
  • Increases customers loyalty rate
  • It saves time by automating tasks
  • Optimizes collaboration between the various services of the company
  • Improves the resolution of incidents or complaints

Sales

 

Marketing

 

Support

 

Platform

 

THE CRM IN LARGE ORGANIZATIONS WORLDWIDE


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